Instructions for cancellation & Cancellation form

Instructions for cancellation

Consumers have a fourteen-day right for cancellation.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (Circula Uhren GmbH, Poststr. 38, 75210 Keltern, Germany, E-Mail:, Phone: +49 7236 / 7090864) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods to

Circula Uhren GmbH
Poststr. 38
75210 Keltern

without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

From outside of Germany, you will bear the direct cost of returning the goods. We advise you to choose a secured shipment method to return your order. Return shipments take place at the risk of the buyer. Please contact us before returning the goods on

For a fast, easy and insured return, and to spare you handling customs if applicable, we offer the option of receiving a return label from us. We charge 19€ for a return with DHL from an EU country, UK and CH and 39€ from a non-EU country with UPS. We simply deduct the amount from your refund. For returns from within Germany, we’ll provide you with a free DHL return label. We will therefore send you a link. You can deliver the return to a parcel shop of the respective provider in Germany.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods

General notes

1) Please prevent damage to and contamination of the goods. Please return the goods in the original packaging with all accessories, all packaging components and all protective films in place. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage.

2) Please do not return the goods freight forward.

3) Please note that the above general information in section 1 and 2 is not a precondition for effectively exercising your right to cancel.

Special notes

If you finance this contract with a loan and later revoke it, you are no longer bound by the loan contract, provided both contracts form an economic unit. This is particularly to be assumed if we are your lender at the same time or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation takes effect, your lender takes over our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter does not apply if the subject of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).

If you want to avoid a contractual commitment as much as possible, make use of your right of withdrawal and also withdraw from the loan agreement if you also have a right of withdrawal.

Cancellation form

(If you wish to cancel this contract, please optionally complete and submit this form.)

Circula Uhren GmbH
Poststr. 38
75210 Keltern

Phone: +49 (0)7236/7090864

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),



Ordered on (*) ____________ / received on (*) __________________


Name of consumer(s)


Address of consumer(s)


Signature of consumer(s) (only if this form is notified on paper)



(*) Delete as appropriate.